Contact us

Contact us

In addition of the information provided in our website, if you wish to formulate an enquiry to Banco de Mexico, we place at your disposal the following service channels:

Electronically

Internet-based Services Module: https://www.banxico.org.mx/Oficialia_Contacto/verSolicitudes.do?BMX_organismo=1

The notifications will be made by this Internet-based Services Module, available through the previous link.

By telephone

Information regarding bills and coins: 800-BANXICO (800 226 9426), or, write an e-mail to: dinero@banxico.org.mx

Phone number: +52 (55) 5237 2000

Contact us: +52 (55) 5237 2478

Customer service hours

From 9 to 18 hrs. Monday to Friday.